Mercury Auto Insurance provides an array of coverage options and bundle discounts that may suit your specific needs. Speak to a local agent today about what options may save you money!
Rates depend on various factors, including state laws and your driving record. But the company offers several discounts that could save money:
Mercury’s RealDrive app helps drivers save money by tracking how far and often they drive, yet customer reviews on the app indicate issues with accuracy and battery drain.
Rates
Bankrate analyzes rates offered by providers for various driver profiles; those with clean records usually pay lower premiums compared to those who have been involved in tickets or accidents in their past driving history.
Mercury provides auto insurance in more than 12 states, offering competitive car insurance rates which often fall below the national average. Unfortunately, Mercury also receives below-average marks in areas like customer service and claims handling.
Mercury Home Insurance earned an unfavorable rating from the National Association of Insurance Commissioners (NAIC) due to an excessively high complaint ratio score for home coverage purchased between 2020-2023, as it received three times more confirmed complaints than expected for an insurer of its size.
Mercury Auto Insurance Company provides affordable car insurance along with various coverage options to suit every budget and need. Their policies offer personal property protection if any belongings are lost or damaged during an accident, and rental car coverage to cover a rental vehicle while your own car is being repaired after being involved in an incident.
Mercury auto policies can be tailored to fit individual drivers with customizable coverages such as mechanical breakdown protection and home share (in certain states). Mercury also offers discounts through their RealDrive program which monitors driving behavior and rewards drivers who practice safe driving practices with discounts for safe driving behavior.
Coverages
Mercury Insurance Company provides several coverage options to protect cars, homes and other properties. With car insurance policies from Mercury, liability coverage in case you’re found at fault in an accident is available as is collision coverage to repair or replace damaged vehicles after covered events. Homeowner policies cover damage to both structures and personal items within your home from damage as well as providing extra living expenses in case your home becomes uninhabitable; additionally there is also an add-on option available that provides coverage for luxury items like fine art or antiques which may not otherwise be covered under standard policies.
Mercury does not publish their coverage premium rates publicly online, but you can obtain an independent agent quote. Furthermore, Mercury provides both auto and homeowners quotes through an independent agent as well as offering its mobile app which allows customers to monitor policies, file claims and pay bills easily.
Mercury auto insurance policies are only sold in 11 states and do not accept online applications, however. They do provide some modern customer service features like weekend phone and chat support as well as find-an-agent and get-a-quote online features, plus the ability to sign your policy electronically and add additional drivers on an existing auto policy quickly and effortlessly.
Mercury receives excellent ratings from AM Best and enjoys strong standing with third-party review companies, as well as an above-average reputation with third-party review companies. Unfortunately, however, J.D. Power’s 2021 auto insurance studies give below-average scores, and complaints filed with California state regulators about one of its main markets show below-average performance for them.
Customer service
Mercury Insurance operates in 11 states and offers various auto coverage options, from state minimum liability and collision policies, rideshare add-on coverage for Uber or Lyft drivers, rental car reimbursement, roadside assistance coverage as well as uninsured motorist protection. Furthermore, their RealDrive savings program rewards safe driving habits with discounts off premiums.
Mercury Insurance Company provides home, condo, and renter coverage, with standard home policies protecting the structure while renters policies insure personal belongings as well as providing liability protection. They also offer business owner policy (BOP) coverage to safeguard small businesses against liability claims and property damage claims.
Mercury provides its customers with both a website and mobile app where they can make payments, download ID cards, view policy documents, contact roadside assistance services and take advantage of usage-based discounts that help save them money by monitoring driving habits. Mercury’s customer service department provides phone and chat support during weekend hours; find-an-agent features can also be easily navigated; in addition to this there’s a get quote feature on its site, plus find-an-agent tools that make finding an agent much simpler – though its claims process doesn’t outline its own claims process in detail but instead provides links to helpful articles with tips about filing claims process details.
Claims
Mercury provides comprehensive auto coverage options that include state minimum car insurance, collision and comprehensive, uninsured/underinsured motorist, roadside assistance, mechanical protection and rental reimbursement – as well as RealDrive for rideshare drivers to use their personal policy for work purposes. In addition, Mercury also provides home, renters and business owner policies.
Mercury makes filing claims an effortless experience through online or phone access, providing customers with everything they need from filing to compensation. Furthermore, they provide various means for tracking a claim which help customers stay up-to-date on its status.
Mercury Home Insurance provides the standard protections associated with homeowner’s policies, such as dwelling coverage and personal property coverage, plus optional features like water/sewer backup coverage and service line protection.
Mercury Insurance Company also boasts competitive rates and impressive third-party ratings from AM Best and J.D. Power, respectively, when it comes to financial stability and customer satisfaction respectively. When making decisions based solely on these rankings, however, it’s essential that one takes into account all aspects of an insurer – for example, Mercury scored an A rating from AM Best but received below-average customer satisfaction scores with below average complaints filed with NAIC (National Association for Insurance Commissioners).